FAQ

  1. How long are shipping times 

Your products will ship within two days of your order, and then take up to two weeks to reach your doorstep. Each product at DashGBoutique has an estimated delivery time that you can find in the product description .

2. What's your return policy?

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Return requests must be initiated within 7 days of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at customerservice@dashgboutique.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at customerservice@dashgboutique.com .

3. Can I cancel my order? 

 Cancelations are possible if you do not receive your package within the timeframe specified for each individual product.

An order cannot be canceled if it's already in processing status or shipped.An order can usually be canceled within 24 hours of purchase, but it is not guaranteed

Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it. 

4. What happens if I receive the wrong item?

If there's an issue with your order - if it's the wrong size, wrong color, defective, or otherwise not exactly what you wanted - then simply notify us, and we'll give you a refund. You won't be asked to ship the product back to us.

5. Do you offer exchanges?

We do offer exchanges for some of our items, if for any reason you didn't get the exact product you expected, just let us know and we'll get you a new one.